What is NHS negligence?

Whenever we, a family member or a friend get admitted to a medical establishment we expect the best standard of care from them. When someone goes in for an operation, or a procedure, we essentially entrust them with our lives. The vast majority of the time we get excellent service from our NHS but unfortunately this isn’t always the case and a moment of negligence can cause a lifetime of problems for the patient.

As exposed in the media in recent years, there are some patients who did not even get the basic level of care. Unfortunately, there are some people who go in for a routine operation and never come back out again. At Scott Rees & Co we are here to fight your corner and get you, not only the compensation you deserve, but the care and rehabilitation you deserve as well.

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0800 614 361

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How can we help?

By bringing your claim to us we promise to do everything we can to get you the compensation that you deserve.

You will be assigned a personal claim handler who will guide you through your claim. They will provide you with regular updates from start to finish and can answer any questions or concerns you have. We can offer a contactless personal injury legal service to you.

We’re sure you have plenty of questions to ask as we get inundated on a daily basis, so we’ve tried our best to compile the most frequently asked questions for your interest.

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Frequently asked questions

After an accident, your injuries may require treatment that need to be paid for. Your injuries may force you to take time off work, resulting in loss of earnings. If you were involved in a road traffic accident and your car has been written off or requires repairs, you would have to pay for a temporary replacement vehicle to continue with your day-to-day. But should you pay the price for someone else's fault?

By claiming compensation, we will help you claim back as much of what you lost as possible as a result of the accident.

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Every accident has a limitation period. This is the length of time allowed for you to start your claim before it expires. For most accidents, you will have 3 years after the accident to claim. If it happened in air or at sea, then you have 2 years to claim.

If you are worried about whether you can still make a claim or not, give us a call and speak to one of our claim advisors. Our first line call handlers are highly experienced and can advise you more appropriately according to your case.

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People of all ages can claim compensation. The only limitation is that the UK law prevents anyone under the age of 18 years from filing their own personal injury claim. Instead, a parent or legal guardian can represent the child and file a compensation claim on behalf of the child.

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You can start a claim even if you haven’t seen a doctor after the accident. It is, however, advised that you do see a medical expert even if there are no visible signs of injury. A medical expert can locate any hidden injuries caused by the accident; they can treat your injuries and advise you with your recovery; and most importantly for your claim, they can officially document your medical assessment and attendance.

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Only 3% of cases we handle go to trial. The court is seen as a last resort when neither side can come to an agreement on liability (the fault of the accident), or settlement offer, or other.

We will always try to do everything we can to settle a case before it reaches the court. In the event it does reach the court, we will fully support and prepare you for this.

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  • Personal injury specialists
  • Stress-free & contactless service
  • No win, no fee

Personal injury compensation specialists

With over 25 years experience in personal injury claims, we are one of the most highly experienced accident injury specialists in the whole of the UK.

We are accredited by the Law Society and fully regulated with audits on a yearly basis to ensure that our high standards are kept.

Although Scott Rees & Co are based in Newton-le-Willows, you do not need to be local to us to use our services as we are a national solicitor firm. We can assist with most personal injury claims by sending letters, emails and phone calls only. On the off chance we need to meet with you face to face, we are fully prepared to travel across the UK.

What is NO WIN, NO FEE?

It is an agreement that we will only charge for our service if we help you win your case. In the reverse, this also means that you will not have to pay us for our time if your claim is unsuccessful.

At Scott Rees & Co, the majority of personal injury claims we take on will be under the no win, no fee policy. This will be made clear to you when you bring your claim to us.

The no win, no fee system makes us affordable to all because there are no upfront costs to pay. Simply pick up the phone, tell us about the accident and we will assess whether we can help you with your claim or not.

How to start your claim

Unsure if you are entitled to compensation? Don’t worry! Call us today and let the professionals assess your case for you.

You can start your claim by calling us FREE on 0800 61 43 61, or if you prefer us to call you back at a more suitable time, you can Request A Callback by leaving us some details. Alternatively you can start your claim by filling in your details in our Online Claim Form.

Lastly, if you know someone who has been affected by medical negligence, then why not recommend them to us and receive up to £250? (subject to terms and conditions)

Video Testimonials

Alex Tomlinson

Alex suffered a mild concussion after a car crashed into the front side of his car. After a frightening experience, we did our best to provide Alex with a stress-free claim and guidance from start to finish.


Sandu worked as a welder but was not provided a mask by his employers. This resulted in Sandu being poisoned by carbon monoxide. After finding us online, we helped Sandu file a successful claim against his ex-employers.

Philip Holden

Philip's home and work life was affected after procedures to his foot surgery were neglected. Philip filed a medical negligence claim against the hospital and we were able to help him win his compensation claim.

Awards, Accreditations & Associations

Scott Rees & Co has an outstanding record for providing excellent client care and customer experiences. Here are some awards and accreditations to show that we meet the high standards of the industry.

You can read more about our awards and accreditations here.

Committed to you every step of the way

Scott Rees & Co are one of the best rated law firms on Trustpilot in the UK.
We value customer feedback and are always striving to improve our service levels.

Read More Feedback

Very professional

Very professional deal with your case quickly highly recommended to Family and friends

Todor Stoykov

Very efficient and friendly service

Scott Rees and Co have helped with the proceedings of an accident. Very efficient and friendly service


Kept me informed at all times

Kepted me informed at all times during the whole claim process

Robin Welch

Excellent service

Excellent service, very understanding and helpful would recommend without hesitation


I would recommend them

Thank you to Scott Rees & co for all their help in settling my case, I would recommend them in future

Clo Dakin