We would like to inform you that there are scammers cold calling people and pretending to be us.
If you have received such a call, please be aware that the call was never made by us or on our behalf.
Scott Rees & Co do not cold call people.
We do have an in-house team of call handlers but their job is to receive calls, not make them.
If you have recently received a cold call from someone claiming to be us, please report this to our Compliance Partner, Tim Allen.
You can find him on 01695 712 455 or you can email him at timothy.allen@scottrees.co.uk.
What is cold calling?
Cold calling are marketing sales telephone calls.
In the personal injury industry, cold calls are often made by a claims management company (CMC).
They acquire your phone number from a third party source and call you to enquire about any accidents you may have had recently.
Should you give them your details they can save and sell this data on.
Why is cold calling bad?
Firstly, you did not consent to receiving such calls in the first place. The CMC did not receive your number because you willingly gave it to them.
Secondly, cold calls are similar to spam emails you get in your junk email inbox. In some cases, you can receive multiple calls a day.
Thirdly, they become an annoyance. Just because you tell these companies to stop calling you doesn’t mean they have to or will do. It may be the case that different CMCs are calling you.
Unfortunately cold calling is not against the law, but there is pressure on the government to make it so.
How do I stop receiving cold calls?
An effective method would be to register (for free) with the Telephone Preference Service (TPS).
Doing so means your number will be part of a Do Not Call list that all companies are legally bound to; meaning they cannot call you without your consent.
You can still receive unsolicited calls even after joining the list from companies deliberately ignoring the law.
If this is happening to you, the TPS have a list of instructions on what you can do in this situation.
Ofcom have also put together a guide as to what you can do to stop receiving cold calls.