What is a letter before action?

A ‘letter before action’ is the final letter sent to the debtor before starting legal action against them.

For your debt recovery claim this letter can sometimes be known as a ‘letter of claim’ or a ‘demand letter’.

A letter before action must include the correct name and address of the person or organisation that owes you money; the amount of money owed; the length of time that this debt has been owed; and also an instruction that failure to repay this debt will result in you starting legal proceedings against them.

The letter of claim will usually give the debtor between 7-14 days to respond and pay back what you are owed.

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What is the importance of a letter before action?

Whilst a letter of claim is not a formal court document, it is a very important letter. It can be used in court to show that you have made all possible effort to contact the debtor and resolve the issue outside of court.

What you write in this letter before action is also very important as a well written demand letter can lead to the debtor quickly understanding the situation, which increases the possibility of you getting paid.

This is why you should instruct Scott Rees & Co solicitors as we have the experience and the know-how to produce an effectively written demand letter within a working day of receiving all of the required information.

What happens after we send a letter before action?

If the debtor responds within the given time, then we will update you immediately with their response, which is likely to be one of the following:

  1. They admit to the debt, and have repaid this in full (or in part)
  2. They admit to the debt, but have not repaid any of it
  3. They admit to part of the debt, and have repaid this part in full
  4. They admit to part of the debt, but have not repaid any of it
  5. They have requested further documents or information from you
  6. They have denied they owe a debt to you

If the debtor does not respond within the given time, then we will advise that you instruct us to move on with the debt recovery process and start legal proceedings.

Contact us

Peter Bland - Head of Debt Recovery

Debt Recovery Lawyer, Peter Bland (pictured), heads this department. Peter is an expert in debt recovery claims and legal costs and has been practising law for nearly 20 years. His strong background in debt recovery allows him to provide trusted and knowledgeable advice no matter the situation and complexity of your case. Peter and his team will ensure that your debt recovery case will be handled professionally and efficiently so you can sit back and relax as we will do everything we can to get you what you are owed as soon as possible.

Peter is an Associate at Scott Rees & Co, as well as a member of the Association of Costs Lawyers and a Fellow member of Chartered Legal Executives.

If you are interested to know more about what we do, or how much we charge, or how our service can benefit you, then please do not hesitate to contact Peter Bland using the details below:

Tel: 01695 712 253

Email: peter.bland@scottrees.co.uk

Awards, Accreditations & Associations

Scott Rees & Co has an outstanding record for providing excellent client care and customer experiences. Here are some awards and accreditations to show that we meet the high standards of the industry.

You can read more about our awards and accreditations here.

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Very professional

Very professional deal with your case quickly highly recommended to Family and friends

Todor Stoykov

Very efficient and friendly service

Scott Rees and Co have helped with the proceedings of an accident. Very efficient and friendly service


Kept me informed at all times

Kepted me informed at all times during the whole claim process

Robin Welch

Excellent service

Excellent service, very understanding and helpful would recommend without hesitation


I would recommend them

Thank you to Scott Rees & co for all their help in settling my case, I would recommend them in future

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