
Here at Scott Rees & Co, we offer professional conveyancing services for people looking to buy a house, sell a house, remortgage and more. Our team are experts in the field of property and can act for clients all over England and Wales.
Our conveyancing team recently worked on a big chain case of six properties. The legal process started smoothly but unfortunately, down the line, some issues were raised with another solicitor in the chain and although an initial completion date was agreed, all parties had to return their mortgage funds.
When a further date was agreed, the case handler reordered mortgage funds for completion, but there was a risk of having to return funds once again, meaning our client would lose their mortgage due to Barclays’ position.
We communicated with our clients and explained how we wanted to tread carefully, so after taking the client’s instructions we proceeded and got mortgage funds without an exchange taking place at the time due to the same solicitor in the chain causing delays.
Finally, a simultaneous exchange and completion occurred for the whole chain, where we only got a release from the bottom of the chain at noon that day. Our clients were regularly updated to ensure they were aware of what was happening every step of the way.
The client was extremely impressed with the calm nature in which we handled their case and especially with the delays and setbacks.
The file handler Kieran and Abigail his assistant received this great feedback:
“Right up until the last minute, we weren’t sure this was going to happen, due to an incompetent conveyancer at the bottom of the chain.
“Thanks to your sound advice, excellent communication, and tenacity in chasing – we were able to pull off a simultaneous exchange and completion on the afternoon of our move date in a six-person chain (still can’t believe we managed it).
“We fully appreciate the work involved on your behalf to make this happen. Despite the fact this must have eaten into your fee, at no point did we feel like the service we received ever dropped below 110%. Your professionalism and unflappable calmness in the face of stressful decisions was reassuring and we always had complete confidence you were fighting our corner.
“We were also appreciative that Abigail was able to manage comms smoothly on the rare occasion you were OOO! Both you and her are a credit to your firm and we will certainly be recommending Scott Rees & Co/considering you for future work.
“We can’t say thank you enough – definitely a 5 from us! “
Our professional conveyancing services include:
- Buying a house
- Selling a house
- Remortgage
- Declaration of Trust
- Auction properties
- Transfer of equity
Start your conveyancing enquiry here.