FAQs

How do I start my claim?

To find out whether you have a valid claim, then please contact one of our advisors. The easiest way to do this is by telephone or by completing our online inquiry form.

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How much does it cost?

We pursue all our claims using No Win, No Fee, which means that once we have accepted your claim, you do not have to pay a penny whether you win or lose.

As part of the No Win No Fee process, each claimant enters into a Conditional Fee Agreement. If your case does not succeed, an insurance policy arranged and paid for by Scott Rees & Co pays for any legal costs and disbursements (eg court fees, experts’ fees, travelling expenses) incurred.

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What do I receive if I win?

You will receive all of your damages as long as you have kept to the terms and conditions of the Conditional Fee Agreement.

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How long will my case take?

We are committed to handling claims as quickly and efficiently as possible. A typical case lasts from between three and six months.

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How does the claims process work?

Since 1999, insurance companies have been ordered to co-operate with personal injury claimants under a set of court rules called the ‘Protocol’.

Insurance companies have five weeks to acknowledge receipt of a claim. They then have another three months to consider whether they accept the claim or not.

If they accept the claim, they have another three weeks after they have seen the medical evidence to make an offer of compensation.

If the insurance company does not admit fault or does not make an offer that is acceptable to the claimant, then the case goes to court for trial.

There is a strict timetable in place to determine when a case goes to court for trial. A disputed case will take about eight months before coming to trial.

In cases where fault has been admitted it will usually take approximately three months to settle from the date liability has been admitted.

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What can I claim for?

• Injuries to you
• Pain and discomfort which prevents you from enjoying your everyday activities.
• Medical treatments such as physiotherapy including treatments not available on the NHS.
• Vehicle repairs
• Replacement vehicle while your own vehicle is repaired or a decision is made whether to scrap it.
• Uninsured Losses: loss of earnings, travel expenses, damage to personal property.

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